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We are up all night

A real person, whatever the hour.

💬 Live chat, 24/7

On every page. Replies usually arrive in under 2 minutes.

Open live chat

✉ Email

support@luckyboom3.fr for account questions and formal requests, sent from your registered address.

👑 VIP channels

Private WhatsApp and Telegram channels plus a named manager for VIP players.

Quick answers

Does rakeback have play-through?

No. It lands in your real-money balance after each session, never expires and can be cashed out straight away.

What do I need before a first cash-out?

A full ID check: photo ID, a selfie holding it and a recent proof of address.

What if I cash out with a bonus active?

The bonus and its balance are cancelled, so finish playing it through first.

Can I try games without paying?

Yes. Every game here has a free demo, except the live tables.

How much can I cash out?

€20,000 a week and €50,000 a month on non-jackpot winnings; jackpots are not capped.

How long does a payout take?

Up to two working days of review, then the timing of your payment method. The minimum is €40.

Which games count for play-through?

Slots 100%, live casino 10%, table games and video poker 0%.

How do I get the app?

Open the site in Safari (iOS) or Chrome (Android) and add it to your home screen; no store is involved.

Who do I talk to?

Live chat at any hour, or email support@luckyboom3.fr from your registered address.