Get in touch
Live chat on every page, email for formal requests, VIP channels for members.
Live chat
Available on every page. Typical reply: under 2 minutes.
Open live chatsupport@luckyboom3.fr — for account questions and formal requests. Writing from your registered email address lets us identify you quickly. Include your account email and a short description of the issue.
Before a cash-out
Finish the ID check early — accounts with pending verification wait longer. Requests are reviewed within 2 working days.
Self-exclusion and account closure
- Self-exclusion (active within 24 hours, 6 months minimum).
- A 7-day cooling-off break.
- Permanent account closure.
- Password recovery — use the reset link on the login page.
Operator: MAIREKE LIMITADA (Costa Rica). Licence: Anjouan Offshore Financial Authority.